HealthcareDecember 31, 2023
Application Functionality Enhancements for Specialty Medication Management
Mobile
Self-service medication management
Track
Orders & shipments in real time
Reminders
Dosage alerts & refill support
Support
Direct customer service access
Challenge
Patients with acute specialty medication needs required a mobile platform with richer functionality than existing pharmacy solutions.
PRI Solution
PRI enhanced the platform with order tracking, refills, dosage reminders, and direct customer service access via mobile app.
Mobile AppPharmaPatient ExperienceHealthcare
01
Objectives
- Enhance a platform with similar functionality to the pharmacy solution designed for patients with much more acute needs
02
Results
- Patients can manage their specialty medications how they want, when they want, with the mobile app
- Track orders and shipments
- Refill medications
- Create and respond to dosage reminders
- Contact customer service
Next Step
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